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Last Modified: April 5, 2006
Because ASI Computer Systems wants to demonstrate its commitment to our users' privacy, we have agreed to disclose the information practices and have our privacy policy posted on our website. This privacy policy covers all pages on www.asicomp.com. If users should have any questions on any of the information posted below, please contact webmaster@asicomp.com.
Information Collection and Use
Information Collection
ASI Computer Systems, Inc. ("ASICS"), is the sole owner of the information collected on www.asicomp.com. ASICS collects information from our users at several different points on our Web site.
Registration
In order to access certain areas of this Web site, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We occasionally use this information to contact the user about services on our site for which they have expressed interest.
Order
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, the information is used to contact the user.
Information Use
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates (an example would be the customer login). A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
By setting a cookie on our site, users would not have to type in a username more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in most areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.
Third Party Advertising
ASICS currently has no third party advertising at this time, and thus does not give any user information to a third party advertiser.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users' privacy we provide a way to opt-out of these communications.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement (or broadcast fax). For instance, if our service is temporarily suspended for maintenance we might send users an email.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
ASICS does not share aggregate information with any third-party advertiser.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Business Transitions
In the event ASICS goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
Links
This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. To learn more about SSL, click the "Network Solutions Secure Site" image.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment. If users have any questions about the security at our Web site, users can send an email to webmaster@asicomp.com.
Correcting/Updating/Deleting Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the Account page or by emailing webmaster@asicomp.com.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
ASI Computer Systems
5250 Nordic Drive
Cedar Falls, IA 50613
Phone: (319) 266-7688
Fax: (319) 266-7688
Email: webmaster@asicomp.com
Web: http://www.asicomp.com
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