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Front Office
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Sales, Marketing and Customer Service
The success of your customer service, sales, and marketing teams depends largely on their ability to access vital business information. By providing ProfitMaker software to your entire team, information moves rapidly to those who need it most, giving your team a strategic advantage to better respond to customer needs. From finding new customers to thanking them for prompt payment, ProfitMaker helps your front office manage relationships with the customers.
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Sales and Marketing
 ProfitMaker effectively manages your sales and marketing activities by providing you with vital information to help make your sales and marketing decisions.
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- Integrated with key ASI Products: ESP Online and LogoMall
- Automated sales processes
- Get mobile access 24/7/365
- Complete commission solution
- Go from proposal to quote to order with ease
- Drop ship orders
- Multiple vendor orders
- Generate customer callbacks, emails, faxes, and letters
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- Manage marketing campaigns and track results
- See customer profiles for targeted marketing promotions
- Produce complete presentations
- Have an open line of communication between Distributors/Suppliers
- Integrated with the Microsoft Office Suite
- Deliver concise tracking and analysis of customer and sales data
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Customer Service
ProfitMaker includes customer service capabilities in every area of the software, giving your
customer service and sales teams quick and easy access to information imperative to keeping
your customers happy.
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- Full-service customer management
- Constant contact point control
- Integrated with key ASI Products: ESP Online and LogoMall
- Preloaded list of ASI Suppliers and ASI Distributors
- Single source for all inbound and outbound customer communication
- Access ESP Online Supplier ratings (for Distributors)
- Access ASI CreditConnect data (for Suppliers)
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- See financial history
- See transaction history
- See personal details
- See delivery/shipping reports
- See billing/collections reports
- See quote, order, and shipping reports
- Complete invoicing
- Attach graphics to orders for Suppliers and repeat orders
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